Terms and conditions
Rules for online contracting, order flow, payments, returns, and applicable legal framework.
General contracting conditions
These conditions regulate the commercial relationship between CHANG SHENG and the customer when orders are placed through the website.
Placing an online order implies explicit acceptance of these conditions and applicable consumer and e-commerce regulations.
CHANG SHENG may update these conditions without prior notice. The version published at each moment applies to each order.
Online contracting services
Certain sections of WWW.CHANGSHENG.COM allow online contracting.
Using these services requires reading and accepting the corresponding contracting conditions.
User responsibilities
Users must use the website properly and provide truthful information in forms.
Users are also responsible for credential usage and any behavior contrary to law, public order, or third-party rights.
Sales and order flow
- Offer and prices: catalog may change, be restocked, or removed without prior notice.
- Typographical errors: if a pricing error exists, it will be notified and may be cancelled at no cost.
- Shipping costs: not included in product price and dependent on delivery area.
- Availability: may vary by demand; out-of-stock situations are notified by email.
- Delivery: review the order upon reception and report incidents promptly.
- Tracking: available through WWW.CHANGSHENG.COM.
- Product photos are indicative and may not reflect exactly the final product.
Reference timing from original source: around 30 min (pickup) and 45 min (delivery).
Payment methods and returns
Accepted payments: card via card reader or cash on delivery. Prior notice required for card payments on delivery.
Prices include VAT unless otherwise stated; shipping costs are calculated separately.
For damaged products, incidents must be evidenced and processed through official contact channels.
Billing and issuance of receipts
This website acts solely as an online platform for managing and receiving restaurant orders. It does not issue invoices, receipts, or any type of tax document for transactions made through the platform.
All billing, as well as accounting and tax obligations arising from orders, are the sole responsibility of the physical restaurant providing the service. If an invoice or any tax documentation is needed, the customer must request it directly from the corresponding restaurant.
Applicable law and jurisdiction
The relationship between user and CHANG SHENG is governed by current Spanish law.
Any dispute will fall under the jurisdiction of Sabadell (Barcelona) courts.